topic Re: Publishing item to Kroger - How long to expect it in VIP? in Ask IM to VIP Questions

Publishing item to Kroger - How long to expect it in VIP?

nancyVigo — Wed, 07 Jun 2023 14:02:26 GMT

Good morning team!

I just published an item to Kroger that I need to top off in VIP, then link to a Display already there.

How long does it usually take for it to show up in the portal after it's been published?

Thanks in advance!

Re: Publishing item to Kroger - How long to expect it in VIP?

CommunityJedi22 — Wed, 07 Jun 2023 14:09:35 GMT

aaah, our friend @nancyVigo , always nice to chat with you. When publishing to Kroger, their master sub runs every 15 minutes. If you do not see your item after 15 mins, I recommend you look n your Worklist or Item History Report to see if any errors prevented your CIN message.

Re: Publishing item to Kroger - How long to expect it in VIP?

nancyVigo — Wed, 07 Jun 2023 14:14:01 GMT

@CommunityJedi22 , thanks so much for the warm welcome and the prompt answer!

I do love this Community and we can get the answers we need in such a friendly and speedy manner...have a great day! 🙂

Re: Publishing item to Kroger - How long to expect it in VIP?

CommunityJedi22 — Wed, 07 Jun 2023 14:22:37 GMT

@nancyVigo thank you for that excellent feedback. We are excited to work with customers like you and help where we can. We are glad to see you and others love it.