CIC Review Steps

kristinevonhof — Thu, 10 Sep 2026 18:50:24 GMT

Hello,

I have 4 items in Review CIC process. The error reads... ErrorCode:null; Error:Required element not found or empty. [@minimumOrderQuantity]. The recommendation is "Review any CICs returned in the Sync Status Report. If REVIEW CIC, please update the data with any changes and click Save – no need to republish. After all changes have been saved, check the Worklist to confirm no errors then check the Sync Status Report again for the Synchronized CIC. " Each item has only the case level indicated as the ordering unit and a minimum order quantity of 1 is entered. I have reviewed each item and the save button is greyed out. Will these eventually clear and create IMFs or am I missing a step? Codes are 0406830406835943560359361636, 04068359435627,04068359435610,04068359435603

Re: CIC Review Steps

ana_neamtu — Fri, 11 Sep 2026 12:15:18 GMT

Hello, @kristinevonhof, and welcome back!

The REVIEW CICs were sent for the current setup of the item. You can use the Resend option (next to the Publish button > click the three dots, then click Resend) to send the item to Kroger again, if the current setup is correct and a minimumOrderQuantity is already listed for the Ordering Unit.

We recommend reaching out to Kroger for additional information on this REVIEW message if the same error is returned.

Thank you

topic Re: CIC Review Steps in _Ask A Question for Item Management (IM)

CIC Review Steps

Re: CIC Review Steps