topic Re: Error Code; Maximum attempts reached and Schema Failed in _Ask A Question for Item Management (IM)

Error Code; Maximum attempts reached and Schema Failed

MMcwain — Thu, 10 Sep 2026 19:03:04 GMT

I don't know what to do with this error code. I've double checked that the "Kroger" Playlist was added. It was.

Re: Error Code; Maximum attempts reached and Schema Failed

Evi — Thu, 10 Sep 2026 21:47:09 GMT

Hello @MMcwain and welcome.

It seems like the error message is referring to the activity/ event code.

I have forwarded the Review message you received from Kroger to our experts and waiting for their response. As soon as they respond I will follow up with you.

Thank you for your patience and appreciate using the community.

Re: Error Code; Maximum attempts reached and Schema Failed

Evi — Fri, 11 Sep 2026 14:09:57 GMT

Hi @MMcwain

Thank you for your patience.

I have created ticket CXTECH-128872 for the above issue, our experts will be in touch with you via this ticket.

Thank you and have a wonderful day!

Eva