Delete Pub Will Not Delete

Webber123 — Mon, 09 Nov 2026 13:42:19 GMT

Hello. I have an item, 10741890123857 that was published and used in 2015. New, different Gtins have been used over the years for this same item. The vendor is using this same Gtin number for this item, changes have been made. It looks like I deleted the pub, but if I try to change the hierchy, It shows it is still published. I have copies attached of what I have tried to do and what it shows.

Re: Delete Pub Will Not Delete

NaTa — Mon, 09 Nov 2026 14:25:40 GMT

Hello @Webber123

Thank you for reaching out to our customer community. Welcome!

I suggest also checking for other publications using the item ID 10741890123857. Please navigate to PUBLICATIONS > Manage Publications and search using the item ID to view the active data flow (see screenshot below).

If the records do not appear in your search results, try removing the Last Activity Date Range filter by clicking the "x".

Once located, please delete the active publication and allow 25 hours to pass before making changes to the item hierarchy. For more details on why this waiting period is required, please refer to our guide: When Do I Have to Wait 25 Hours to Update My Item/Hierarchy?.

Let us know if you need any further assistance!

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Delete Pub Will Not Delete

Re: Delete Pub Will Not Delete