topic Re: Discontinued Item Needs To Be Updated - How to Correct Issue? in _Ask A Question for Item Management (IM)

Discontinued Item Needs To Be Updated - How to Correct Issue?

nancyVigo — Fri, 13 Nov 2026 16:40:45 GMT

Good morning team!

There is an item that was previously discontinued, but needs to be updated to reflect an active status.

What is the correct course of action?

Thanks in advance!

Re: Discontinued Item Needs To Be Updated - How to Correct Issue?

anca — Fri, 13 Nov 2026 16:56:29 GMT

Hello , @nancyVigo

It is good chatting with you again.

To reactivate an item in Item Management, you will need to delete the Discontinued Date and update the Product Information Effective Date/Time to today's date. Before publishing, please confirm that the item was registered in the Item Registration section.

If you have additional questions, please let us know.

Thank you, and have a lovely day!

Re: Discontinued Item Needs To Be Updated - How to Correct Issue?

nancyVigo — Fri, 13 Nov 2026 18:42:25 GMT

@anca, thank you so much for the prompt response!

I will implement your steps so that I can republish this item to the customer.

Have a great weekend! 🙂