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how do I confirm an item is approved & sent to Kroger for IMF

tjohnsto
New Contributor

3 weeks ago

GTIN 00810012962070 shows success & review at time 10:37 and in Kroger API ending in 116 then at 10:46 showing in Kroger API Cert. queue Synchronized in queue ending in 123. I may be confused but I thought the confirmation that an item is approved and getting an IMF was queue ending in 116 not 123. How do I know for sure this item is ok and approved and headed to Kroger with an IMF ?

tjohnsto_0-1790012364941.png

 

2 Replies

Val
Community Support

3 weeks ago

Hello Toyo and welcome to the customer community. It's great chatting with you again! ðŸ˜Š

We can confirm GTIN 00810012962070 has successfully been submitted to Kroger. I will keep an eye on your item and the submission throughout the day and, if it remains pending in a Received status, will forward this to our team that is in contact with Kroger for them to have a look together at the specific submission.

Thank you and we are here for you in the meantime if there is anything else we may assist with. 

Val
Community Support

3 weeks ago

Hello, Toyo!

Just wanted to follow up with you and confirm IMF 3181856 has been assigned to GTIN 00810012962070 in the meantime. 

If there is anything else we may assist with, please let us know and we would be delighted to assist where needed. Thank you!