Updating product images
Hello, My items were integrated over the new Kroger API and already have IMF's. I just want to update imagery and information. How do I do this? Thank you
Activity in Community Recipients
VIP Auto-Submission Functionality Will Be Retired on August 22, 2026
What is Changing? As part of Syndigo's ongoing VIP deprecation and transition to CES KIA and IM KIA, we are retiring the legacy VIP functionality that automatically re-submits previously submitted items to Kroger when item information is modified in...
Important Kroger Update – 8/14/26 - Issue Impacting Kroger API
Kroger Final Update – 8/14/26 Kroger has provided a final update regarding the downstream system issue that began impacting KIA item submission processing on August 9. They are pleased to let you know that the issue has now been fully resolved. IMF g...
Why can't i publish?
Hello, I had been asked a few months ago to publish this item. I did. Then i see it shows deleted. It was deleted, to change the amount of items in a mixed pallet. Now it is changed. It still shows deleted, and nothing after, to wakefern. They se...
1WorldSync - Albertsons Product Introduction
Hello Albertsons Team, We are currently using 1WorldSync Item Management for Publishing Items to Albertsons GLN Product Introduction. How does the current acquirement of 1WS by Syndigo impact our workflow? Is it necessary to move from 1WS to Syndig...
McLane - 1WorldSync - Workflow
Hello McLane Team, We are currently using 1WorldSync Item Management for Publishing Items to McLane GLN Product Introduction. How does the current acquirement of 1WS by Syndigo impact our workflow? Is it necessary to move from 1WS to Syndigo for It...
Kroger API - Resolve CIC Messages - Product Description
As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Ma...
Kroger API Quick Sheet
Please see the attached Kroger API Quick Sheet and post your questions below.
Kroger API FAQs: Colgate Q&A
Please review these details and the attached Colgate Q&A and post your questions in the comments below. Kroger Item API (KIA) – Certification & Migration Q&A Q: How will the certification process work?A: The Kroger Item API (KIA) requires compli...
Wakefern Implementation Guide
Please see teh attached Implementation Guide for guidance on their requirements and best practices to successfully synchronize your product content with Wakefern.
Hi/Ti population error
Hello, I am receiving the following error message and I can't work out what I've done wrong. Please see two attached photos. I have both of the fields populated, but it's saying that I don't. How can I get this corrected? Thank you! WARNING: On the ...
Kroger API FAQs: Requirements & Troubleshooting
Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...
CIC Messages
All my items that I published are sitting a current status of "In Process-Product Info" I check the CIC message and they all have the below issues. When I go to my item all the primary contact info is filled in and I can't find where the color clas...
BJ's Wholesales GLN
does anyone know what the GLN# is for BJ's Wholesale?
Kroger Supplies - Onboarding Packet
Kroger created the attached Onboarding packet to help Supplies vendors get started with tons of helpful information. Please see below and post any questions you have.
How to Locate the Kroger IMF
Customers working to synchronize content with Kroger through the API process will require an "IMF". The IMF (Item Maintenance Form) is a Kroger-generated number and is assigned to the hierarchy once the item is successfully submitted to and synchron...
Publication Rejected PFG
Hello, I am hoping someone can help me with the following issue I am having. I have performed a massive update and republication of all our company's products to PFG (Performance Food Group) some of them got correctly synchronized, others received a...
1WorldSync Kroger Item API
Now that the 1WorldSync Kroger Item API is live, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update, and syndicate all their product content to Kroger.1WorldSync has already begun to migr...
Missing or Incomplete - Display Template
This link is broken. https://www.1worldsync.com/Albertsons-Supplier-Display-FormDoes anyone have a link or spreadsheet?
Resolved! Meijer Publications
Good afternoon, Earlier this morning, I received an email from one of our sales guys about Meijer using 1WorldSync. I informed him we already published to Meijer, but the more I get to looking, it was back in 2020. There are no CIC messages or sync s...
Get Started with McLane - Quick Sheet for Product Introduction (PI)
Please see the attached document for the 101 Getting Started with McLane Quick Sheet. If you want additional one-on-one training for McLane, please request it in the 1WorldSync Store.
Kroger API - Resolve CIC Messages - Product Images
As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Man...
What does this error mean?
Hello, Received this error message. Sent to me from the broker we have that goes in to the Wakefern portal, after I publish to them. THE VALUE OF INPUT VARIABLE OR PARAMETER NUMBER IS INVALID, or too large for the Target column or the target valu...
How does this work?
We want to see about adding to 1WS, cardboard displays. We never have done any items beside, our drinks, or our chips and fruit snacks, that all came in levels unit/case/plt or unit/case. This would just be....a cardboard display? What would that...
Item Status change of Published item
Albertsons is saying I need to change the published item status from "Ready to List" to "In Process Merchandising" does anyone have any insight on how to properly make this change?
Kroger API FAQs: Questions about when and how to start the transition from VIP to IM
I have an item to set up today. I assume I should use Kroger VIP? Yes, continue using the current process through Kroger VIP until it is sunset; however, we highly recommend you transition to using the Kroger API. Is this primarily for the Kroger ...
Resolved! Albertsons Partner Portal
Hi, Recently we have received a letter rom Albertsons, they notify us about launching a new Albertsons Partner Portal. Before contacting the Albertsons, I would like to understand i it is connected with 1WorldSync and where can i find an instruction...
Quick Sheets: Exporting Product Data from Kroger VIP
Please see the attached Kroger API Quick Sheet and post your questions below.
CIC Message Inquiry
I've added 2 new items via the new API method and received the following CIC Message: PI9001=You are not enabled at 1WorldSync to send the recipient top-off data. Item is accepted but the additional recipient top-off data is not Please advise how I...
