Hello, Hope you are doing well. My IMF that was submitted to Kroger API went to Venus as a Multi Case Consumer instead of a Shipper. The Case UPC Type is Display and in the attribute I chose Shipper. Is there something else that I am doing incorre...
Is exporting fuse sheets running slow today? I am having an issue getting an export with just two GTINs and was wondering if there was some type of backlog slowing down the process today? Please advise. Thanks.
Hello!! I'd like to know if there are any records of any company that is synching data to CNP GS1 Catalog ? And what would be the GLN from CNP to use if so? Thanks!
Good afternoon team! Please, see attached screen shots showing error messages after publishing Gtin 00071072803219. These errors are preventing the IMF to come through, which our sales team/broker are waiting for in order to go ahead with the order....
How to add users to item Management
I have an item that has an old NFP and need to replace it with a new one. I watched the video of replacing assets. However, I am at a loss at getting to the asset list as I am not sure how the current NFP on the item was loaded. Is there any way I...
Hello, I thought i sent a message friday evening, but i don't see it anywhere. forgive me for writing twice if i did. I have someone else's Gtins that need to be entered in to 1WS in our catalog. The upcs/gtins given, are only 13 digits. How do ...
Good morning team! I am trying to update and publish a display to Kroger and I came across an attribute that is incorrect, but cannot be changed because it is grayed out. The Gtin is 00071072013922. Please, see screen shot attached. Thanks!
Hello,I have been trying to resolve my CIC Error for a few days. We are a custom spice blender and I have updated the Base items according to the steps provided but I am still continuing to get the same error messages. Our items are not covered by ...
Good afternoon team! Please, see attached screen shot showing something that has happened a number of times after updating images. Once the screen gets "greyed out," I cannot continue to work on the page. I just have to close it, then login again. T...
I have tried various things to resolve these errors and I am stuck. Each GTIN = 00036800032927 Case GTIN = 10036800032924 Ti-Hi = 20*9 Case Count = 12 retail packs per case
I am trying to export 4 GTINS & when I have selected them, there is no export option to do so. Is there an issue with exporting data?
Good afternoon team! Is there a way to get a list of our Discontinued Items...maybe some sort of report or filter? Thanks in advance!
I cannot figure out to how fix the error below. Unit Gross Weight = 0.14lb Case Gross Weight = 1.81 TiHi = 64x7 Case count = 12 retail packs per case If all of following three attributes are provided, then gross weight of a Non-GTIN Logistic Unit (No...
Hello, I have a question about 2 items i am trying to publish to Kwik Trip. They say they don't see these, but, i see in 2 places, it looks like they may have. Can you tell me what you see? I cannot see any errors here. Although i did see that wh...
Hi, I have a warning that says 3 "Feature Benefits" required. I put 3 bullet points in the box for Fetured Benefits, but its still giving me the error for some reason? Any help would be appreciated. Matt
I am trying to go in to check items in Product Introduction (for McLane) on items recently published to them as we have had some of the items are failing to get to McLane. However, when I search a GTIN in the quick search, it kicks me back to the log...
I'm the seller with product and the recipient is Ace Hardware and they (Ace Hardware) said I needed click yes for send upstream and there is a Ace Category 3 and 4 under custom that needs to be filled out (have no idea what I'm supposed to fill out t...
Good morning team! I was wondering why we continue to receive emails with messages from Product Introduction asking us to update items in the portal when this is no longer a valid way to do it. I am still able to go into VIP and see a large number of...
The error code I am receiving when trying to publish a NEW Item to Kroger QA - 0838016000123 Appears that Kroger API is kicking back out? Why? How do I fix this error? What does it mean? I've emailed MDVIP with no response
Our team is wondering when is the Sunset for our products to be migrated to Syndigo since we do need to make some decisions and updates before then. Thanks in advance!
Good morning, I published several items to McLane first thing this morning, and when I go into PI to top them off it keeps kicking me out and sending me back to the log in screen. I've been trying for several hours now. Can you please tell me if anyo...
Is there a way to remove the Kroger playlist / Kroger playlist data from a parent GTIN that does not belong to Kroger? Do you have to remove each of the attributes manually? Or can a fuse sheet be submitted to remove the data?
Hello, We are trying to publish our first item to GS1 Netherlands that contains limited quantity of UN 1993 Flammable Liquid, N.O.S. (Isododecane). Are there any training guides with examples of fields completed that we can reference to establish wha...
Hello, I am having issues when trying to publish items to 8717732000001 Etos en Gall & Gall, target market Netherlands at case level. I have entered data at case level for Non-GTIN Pallet as we do not use barcodes for pallets and have received the be...
Good morning team! I have been noticing that a lot of our items automatically show the Kroger Playlist (even though I am updating items for other customers) and this is causing error messages due to specific attributes not being filled out. I am tryi...
GTIN 10079041826037Failed to validate an item. Please contact administrator. Not sure why I am receiving this error for the above noted GTIN.
I have been trying to publish my items to Kroger and my items are not going to Kroger for review. It says that they need to be subscribed to receive my data. When I try and subscribe them I get the error 2712 : Subscriptions cannot be setup until t...
Good morning team! In a previous discussion, I had mentioned that error messages were triggered by Kroger after updating a particular item because the Kroger Playlist was present. Since the item in question had not been published to Kroger, I was adv...
