Kroger API

Kroger API - Resolve CIC Messages - Product Images

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Man...

Updating product images

Hello, My items were integrated over the new Kroger API and already have IMF's. I just want to update imagery and information. How do I do this? Thank you

VIP Auto-Submission Functionality Will Be Retired on August 22, 2026

What is Changing? As part of Syndigo's ongoing VIP deprecation and transition to CES KIA and IM KIA, we are retiring the legacy VIP functionality that automatically re-submits previously submitted items to Kroger when item information is modified in...

Important Kroger Update – 8/14/26 - Issue Impacting Kroger API

Kroger Final Update – 8/14/26 Kroger has provided a final update regarding the downstream system issue that began impacting KIA item submission processing on August 9. They are pleased to let you know that the issue has now been fully resolved. IMF g...

Kroger API - Resolve CIC Messages - Product Description

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Ma...

Kroger API Quick Sheet

Please see the attached Kroger API Quick Sheet and post your questions below.

Kroger API FAQs: Colgate Q&A

Please review these details and the attached Colgate Q&A and post your questions in the comments below. Kroger Item API (KIA) – Certification & Migration Q&A Q: How will the certification process work?A: The Kroger Item API (KIA) requires compli...

Kroger API FAQs: Requirements & Troubleshooting

Each time you update an item, can you go in and just overwrite the region/dist/ pricing section, or do you keep what is in there, and add the new region? Do you overwrite the information, or if you always need to keep what was submitted in the past?...

CIC Messages

All my items that I published are sitting a current status of "In Process-Product Info" I check the CIC message and they all have the below issues. When I go to my item all the primary contact info is filled in and I can't find where the color clas...

1WorldSync Kroger Item API

Now that the 1WorldSync Kroger Item API is live, 1WorldSync is upgrading VIP users to its Item Management platform, allowing brands to continue to set up, update, and syndicate all their product content to Kroger.1WorldSync has already begun to migr...

Kroger API FAQs: Questions about when and how to start the transition from VIP to IM

I have an item to set up today. I assume I should use Kroger VIP? Yes, continue using the current process through Kroger VIP until it is sunset; however, we highly recommend you transition to using the Kroger API. Is this primarily for the Kroger ...

CIC Message Inquiry

I've added 2 new items via the new API method and received the following CIC Message: PI9001=You are not enabled at 1WorldSync to send the recipient top-off data. Item is accepted but the additional recipient top-off data is not Please advise how I...

Select all divisions within a region

My products will go into all divisions with the regions with distribution type "regional/peyton warehouse." How do I select ALL divisions?

Kroger API Question

Thank you for the update @CommunityJedi22 How will we see / receive the IMF since the item will now be sent automatically to the Kroger Certified Items API? I see the acceptance, but our sales team is being asked for the IMF number.

Product Image Not Available at Time of Set Up

Hello!Our company has several vendors that work with Kroger where their products are not produced at the time of set up in 1 world sync and therefore we cannot provide a product image. Since we have to have a product image to send to API is there any...

Resolved! Kroger API GLN

I am seeing error messages saying Kroger own brand items need to be published to the Kroger/Syndigo GLN. Am I assuming correctly that this GLN replaces the existing Kroger GLN I have had set up with 1WorldSync ? If I am correct, then I would need t...

Kroger API FAQs: Questions About Images & Requirements

Currently, we submit URLs and are part of the 1WS image shadow process for Kroger. Will Image Shadowing remain available? Yes, we shadow all images outbound to the Kroger API. Is there a naming convention for images? Can we maintain the GS1 naming...

Kroger API - Resolve CIC Messages - DUNS Verification

Attention suppliers synchronizing with Kroger via VIP or the Kroger API (KIA): You may experience item submission failures due to more stringent DUNS number validations. Latest Update from Kroger:Kroger has confirmed that recent DUNS validation fai...

Publishing to a new divison in Kroger API

Hi, I published several items to Kroger through the IM Kroger API for an IMF. I received the IMFs and they have processed. Now, I need to submit for other divisions for an IMF. Do I just publish to Kroger GLN 0838016000116 as initial load after cha...

Get Started with Kroger API

The Kroger API (Application Programming Interface) provides you with a new way to sync your product content with Kroger. They wanted to simplify some of the existing processes for data sync. The Kroger API provides a more direct communication chan...

Kroger API QA Process

Please follow the process below throughout the QA process and post your questions in the Comments below. You can also review this information on the 1WorldSync Website as needed. Apply the Kroger Playlist at Every Level of the Hierarchy Save ...

Kroger API FAQs: Questions about the migration from VIP to IM

Will we receive notification when the migration is complete? Yes, our team will be in contact with you throughout the migration process. You’ll receive communication once your migration from IM to Kroger VIP is complete. Once PI is sunset, any New...

Kroger API - Resolve CIC Messages - Customer Facing Size

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Ma...

Resolved! API - IM Error messages

I am trying to publish an item the Kroger - Harris Teeter. I am using the Kroger playlist but I a getting an error message about the "Natural Flag" but I don't see this attribute on the playlist. Can someone please help me figure out where it is in t...

Kroger API - Resolve CIC Message

Hi Team, Please advise how to proceed if Items published to Kroger API shows as SYNCHRONIZED, but also they showed up as synchronization errors, pls see the screen below. All the requested corrections have been completed. Nothing changes. Thank...

Kroger PDP Guidelines - Quick Reference for Style Guide & More

The Kroger Style Guide Quick Reference Sheet summarizes the requirements as outlined in the full Kroger Style Guide. Use this document as a quick reminder of the key points to remember when creating item content for your items, which are destined fo...

Kroger API - Resolve CIC Messages - Marketing Message

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Mana...

RDD Attributes in IM

What are RDD attributes and how do they work? RDD attributes are recipient-specific attributes that help information providers synchronize different content values for the same item and attribute across different trading partners. You can see all...

Kroger API - Resolve CIC Messages - Brand Name

As you work to complete the QA process in IM to utilize the Kroger API, you could receive CIC responses letting you know areas that require your attention and correction per item. Here is one of the most common CICs and how to correct it in Item Ma...