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The Syndigo customer Community platform provides real-time access to top industry knowledge, education, and additional support to drive your business success.

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Activity in Syndigo Global Community

Kroger: FSMA 204 Requirements

Attention All Kroger Food Suppliers! Beginning November 25, 2026, Kroger suppliers publishing food items through Syndigo will be required to provide FSMA Section 204 Traceability information for impacted products. Items missing the required informat...

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Unit Indicators in IM

Customers sometimes encounter the error "gdsn312 : Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration."  The error can vary by unit indicator that is needed.  Let's look at how to resolve...

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Enhanced Content Visual Builder

Visual builder is a user-friendly design environment where brands can create and edit enhanced content using widgets while seeing the final design as they build it. Within the Builder, there are also publication actions and new platform customizatio...

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ChannelOnline 9.0.0 Release Notes

Release version 9.0 focuses on quote management, access rights and preferences, store updates, suppliers, custom supplier warehouses, and backend improvements that will affect security, performance and reliability.  Find out more about the latest f...

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Understanding and Resolving Critical Errors

Critical errors identify data issues that prevent your products from being published. This article explains how to identify, review, and resolve critical errors, and how they differ from yellow data quality indicators.   What is a Critical Error? A c...

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Approval Manual

Download the Full Quick Start Guide in the Attachement section at the bottom of this Article. Table of Content Terms of use, disclaimerImprint Content Introduction (Release 26.05) Online Help MenuSystem RequirementsLogging In and Out LoginLogoutRese...

Approval Handbuch

Laden Sie das vollständige Publishing-Handbuch im Anhang am Ende dieses Artikels herunter. Inhalt Nutzungsbedingungen, HaftungsfreistellungImpressum Inhalt Einleitung (Release 26.05) Online Hilfe MenüSystemanforderungenGrundlagen - Benutzeroberfläch...

GDSN Publication Status Flow

After a product is published, keep track of where it is in the approval process.  From the lefthand navigation panel, click Connections.From within the Recipient Connections tab, click on the recipient name you wish to view.From here you can see the...

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CSV Report erstellen / Creating a CSV Report

Please scroll down or click here for English version. Bitte stellen Sie Ihre Fragen im Kommentarfeld unten. ________________________________________________________________________________________________________________________ Please post your qu...

Artikel duplizieren / Duplicate Items

Please scroll down or click here for English version. Bitte stellen Sie Ihre Fragen im Kommentarfeld unten. ________________________________________________________________________________________________________________________ Please post your qu...

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