The Out of Stock report gives users a consumer facing view of what items are in inventory within a product list. This can be useful to see if what the shopper sees on the live website is accurate with your records on the back end for specific retailers, compare inventory across multiple retailers and monitor competitor in-stock statuses.
Daily Summary
The Daily Summary tab is the default view of the report. The graph provides an overview of the total Live Site Products that are Out of Stock (OOS). While the default view displays these products by Website, users can toggle to view OOS items by Brand, by clicking the tab at the top of the graph.
For accounts with access to the Out of Stock Geo report), the Location tab is also available. Here, users can see a breakdown of In Stock/OOS status by state (US).
The product table and the graph on the Daily Summary view are interoperable and display product information based on the selections within the graph. Here users can see identifying product details, a live link to the retail sites (URL) and key stock status details at a product-by-product level.
Trends
The Trends tab of the Out of Stock report gives users a visual representation of the change in stock status over time, as displayed in the Trend Comparison and Trend Summary graphs.
The Trend Comparison graph displays the In stock Ratio % for all products, day over day, for the selected date range (by default, the report displays a running 30 day date range). Users may also set a “Compare To” date range in the graph. Once selected, users can hover over a data point within the graph to view a snapshot of the In-Stock Ratio for that day, along with the “:compare to” data.
The Trend Summary graph (below) displays the same In stock Count/Ratio as the Trend Comparison graph above, however, the information can be broken down by Website, Brand, or Location (for OOS Geo users). To view a snapshot of data by site/brand/location, hover over a data point in the graph.
Heatmap
The Heatmap tab of the Out of Stock report gives users flexibility to monitor In-Stock ratio by Site, Brand, Product, URL, or Location (for Out of Stock Geo users). Additionally, the information can be displayed by Day/Week/Month for a selected date range.
Clicking on a data point within the Heatmap will highlight the associated products in the product table below. A live link to the retailer site is provided, along with key Stock Status information. Users can also access the PDP for the item in Syndigo by clicking on the Product Name.
Location (Out of Stock Geo Only)
The Location tab is accessible on to those with access to the Out of Stock Geo report. This add-on option displays Stock Status by Zip Code, allowing users to pinpoint metrics by key markets or locations.
Hotspots in the graphic are used to visually represent where products are being sold, while the product table below the graphic breaks down the total products by zip code, along with an In-Stock/ OOS status count.
The map and the product table are interoperable. Select a hotspot from the graph to display metrics for those products only in the table.
