Linking product to a Recipient Status Help

[mireland]

New to 1WS and wanted to know why the status of these items shown in the image provided are still in review. Is this on the recipients side and how can I get an updated on the status within 1WS without having to check manually each day as well as a rush on future items. Also is there a list of CIC statuses and what they mean? Thanks!

[Val]

Hello @mireland and thank you for utilizing the customer community. Welcome.

Verified by GS1 US is a service that enables businesses to verify the identity and ownership of any GS1 identifier, including product, company, and location identifiers. This service is designed to drive transparency and trust within organizations and with external business partners. 

In Item Management you can find the following CIC responses:

RECEIVED =The recipient has received the item but has not completed processing.

 SYNCHRONISED = The item was accepted and synchronized successfully. This is the most common "success" status.

REVIEW = The item requires manual review by the recipient before acceptance.

REJECTED = The item was rejected. One or more errors or business rule violations prevented synchronization.

We can recommend using the Sync Status Report in Item Management for more information about the status of your publications in general, including specific retailer responses: Item Management Reports - Quick Sheets.

We are here for you if there is anything else we may assist with, please. Thank you!