Good afternoon! I have started receiving the below messages and I can't seem to find how to get this corrected. GTIN 10023709004039. If File Effective Start Date Time and File Effective End Date Time are not empty, then File Effective End Date Tim...
Hello, My product shows it is published but it is not showing a Synchronized CIC status. That is blank. It is like it is stuck somewhere. Thank you, Devon
Am I understanding correctly that the ONLY way to publish to Costco is through Syndigo's platform? I was sent instructions and training to use the syndigo platform for all Costco publications.
I just uploaded a FUSE spreadsheet a half hour ago. It said it loaded fine, but the worklist doesn't update with the new parent/child records and they are not in the item listing. Please advise if anyone else is seeing this issue today.
@CommunityJedi How do I change the UPC in the Item Management portal? All the UPC's have been changed. That is the disconnect I believe. And where is Manage Publications? And if I resubmit them in the Item Management portal and they are validated, i...
I have an update that is being required for one of my items but I have NO idea what it's asking for. What does "Attribute value must be in list" mean?
Hello,Many of our items my company sells do not have the "each" as the selling unit. We sell either by the case or by the inner pack.When setting these up, do I still need to input the information for the each within the hierarchy with a GTIN?For ex...
Good morning, I have a couple items in review from AHOLD, and the only thing it states is "Attribute value must be in list". Can someone please tell me what this means? I have the AHOLD playlist activated and it validates so I'm confused as to what ...
I am trying to publish to USDA FNS. It is giving me an error and telling me i am missing this FNS Material Number which I see is required. I cannot for the life of me find it. Anyone know where this is?
I am looking in to the history of an item, and do not understand what the Correlation ID is regarding. It looks like there is a clickable icon, but when I click on it - nothing happens. See screenshot. Can you please advise?
@CommunityJedi We were just told today that the buyer needs our IMF's submitted by EOD in order for our products to be placed on the endcap. Yes, they just told us this today .......SO I need help to clarify what the IMF's actually are and if I am s...
We are a recipient only. Our company is moving to a new GLN. Is there a way to transfer our subscription history to the new GLN without asking our Publishing GLNs to re-publish everything?
How do we as the data provider instruct a trading partner to subscribe to our GLN? are there instructions I can pass along? They just state they are on 1WS but not understanding we need them as a subscriber before we can publish product data to t...
I am trying to set up a shipper/display that has a different configuration from another shipper/display that already exists in 1WS. The new shipper has 36 units vs the existing shipper has 18 units. Since I checked that this new shipper is not a "Bas...
How do I change the GTIN Number? The case currently reads 10834036000010 and it needs to read 00834036000013.
@CommunityJedi22 I am confused . . hopefully, you can help! I have added products into the Information Management portal and the Product Introduction portal on 1WorldSync. I have filled out the Excel form for the buyer with all the details of each pr...
Hi There - I have a CIC review code saying "additional description English required" for most of my items, but I DO have that filled in in my Fuse file. Can you advise what else I would need to do to get that CIC to get approved?
Why does this error message appear? The base UOM record shows true for ordering unit and the alternate EA record shows false in this field. How do I fix them?
Hello - In reviewing our publications, I am seeing products we have in IM published to 1WorldSync Content1. How are these records getting published to this GLN and who can see this data? Is all the information we have in IM getting published or jus...
When uploading a file I received error messages: Error Code: SLTL6651 - Mandatory attribute or group component information / component number not found with the segment. Error Code: SLTL0005: Dependant Attribute-preparation serving/serving suggest...
For the attribute Packaging Type Code: what are the definitions/difference between the values PX (Pallet) and PB (Pallet Box)?
On GLN 0016000110151 GTIN 00016000419780 has a Registration status of "in Progress" how do I resolve this? We are Machine to Machine and we have sent this item as a "modify" and it was not resolved. Please advise.
I just tried to add a digital asset to an item and kept getting an error message. Anyone else having this issue? Thanks!
Hello, I am wondering how I can get set-up with C&S Wholesale grocers? Also, I would like to figure out what C&S Wholesale Grocers GLN# is. Thank you for the help!
Hi, I have an item that I have updated so only specific recipients can view the image, and one of the recipients has a synchronization error due to '9999: Data Recipient GLN is not a Data Recipient in our Data Pool.' The image that I am referring to...
This is my first time entering a net weight product that is packed 12 consumer units per case. Sold by the case to the retailer. How do I handle this in the heirarchy? I am using my base unit as 1 package (should it be each?) and getting errors li...
When uploading a FUSE template to link the parent GTIN to the child GTIN after performing a clone function to change the parent GTIN the following error message appears in worklist: You are not authorized to support nonGDSN data. Please contact your...
Hi,This is my first product and I see where I should upload images but there is no link to do so.I attached an image of what I see.Thanks.Bill
Does anyone have a contact at USDA that will answer their email regarding CIC messages asking for By Measure nutrition on each level items? The email published in the implementation guide does not answer/respond to questions. The CIC message is askin...
Hello, When I go to publish an item I have successfully created, validated, and saved, I am unable to locate the button to publish this to our customer. I go to the items page and select the check box next to the highest hierarchy item. I do not s...
