1WorldSync Customer Community

nancyVigo

Good afternoon team! Please, see attached screen shots showing error messages after publishing Gtin 00071072803219. These errors are preventing the IMF to come through, which our sales team/broker are waiting for in order to go ahead with the order....

nancyVigo

Good morning team! I am trying to update and publish a display to Kroger and I came across an attribute that is incorrect, but cannot be changed because it is grayed out. The Gtin is 00071072013922. Please, see screen shot attached. Thanks!

nancyVigo

Good afternoon team! Please, see attached screen shot showing something that has happened a number of times after updating images. Once the screen gets "greyed out," I cannot continue to work on the page. I just have to close it, then login again. T...

nancyVigo

Good afternoon team! Is there a way to get a list of our Discontinued Items...maybe some sort of report or filter? Thanks in advance!

nancyVigo · 07-22-2026

Good morning team! I was wondering why we continue to receive emails with messages from Product Introduction asking us to update items in the portal when this is no longer a valid way to do it. I am still able to go into VIP and see a large number of...

nancyVigo

@Val, I just wanted to update you on this item. I followed your suggestions for the item descriptions and republished it again. Well, I just received an email with the "Submitted" status and the IMF! My broker, sales team and myself are beyond happ...

nancyVigo

@Val, thanks for the prompt reponse! I was wondering if it had to do with the Eaches. Thanks for confirming that. I will make the changes and republish to Kroger. Have a great day! 

nancyVigo

@Val, same to you! 

nancyVigo

@Val, thanks for the prompt response! I found that, apparently, this particular item was transferred from VIP with the incorrect DUNS number, so I just updated it and republished it as "new" to the GLN 0838016000123.

nancyVigo

@Val, good morning! Thanks for the info...I will apply this today. Also, I just checked the CIC report and found a DUNS error message, which I did not receive the last time I submitted an item to Kroger API. Your help is resolving this is greatly ap...

1WorldSync Customer Community

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User Activity

Kroger API Error Messages After Publication (Item Description and Submission Reason Code)

Unable to Change Kroger API Family Tree Class (grayed out)

Frozen Screen After Updating Images

Discontinued Items List

Kroger VIP - Continuing To Receive Messages From Product Introduction

Re: Kroger API Error Messages After Publication (Item Description and Submission Reason Code)

Re: Kroger API Error Messages After Publication (Item Description and Submission Reason Code)

Re: Unable to Change Kroger API Family Tree Class (grayed out)

Re: Unable to Change Kroger API Family Tree Class (grayed out)

Re: Unable to Change Kroger API Family Tree Class (grayed out)