_Ask A Question for Item Management (IM)

Recipient data question

As a recipient of the data via 1WS data pool, is there a way to expedite the confirmation of our subscription request? Open for any suggestion.

Resolved! Error publishing to McLane - Drug Facts

Hello, I'm trying to publish to McLane but keep getting the error message "Is Packaging Labelled With Drug Facts". I can't find the section to enter that information...can someone point me in the right direction please? Thank you. Rachel Thomas ...

Nurtient format type error

Hello,We received the error below. We have revised/updated other attributes for this item and we still received the error below. Attribute value must be in list? The value we choose is one of the options in a drop down menu. So we're not sure how to ...

Resolved! Mass Update - Removing Data From an Attribute

We need to remove the data in the "Package Marks Free From" attribute. There over 3700 active records to update - what is the best or most efficient way of doing this? I am always nervous about using the MODIFY operation but I just read when you wa...

How do I download CIC report for GTINS?

Resolved! Mixed Cases

So I have never had to publish a mixed case. We currently have a case with two different types of corned beef within the case for retail sale. Where is there documentation or an explanation on how these types of items need to be published?

Fuse upload

I am updating product descriptions. I just uploaded a boatload of them and they are now showing up with quotations around them. The upload sheet doesn't have them. So why? I don't want to have to do these manually.

Resolved! A list of who I am publishing to and who is subscribing to our info?

How do I find a list of who I am publishing to and who is subscribing to our info?

Creating a Pallet for Walmart once Baby Items are created

I need to create a Pallet for Walmart stores and was wondering what steps will be needed in 1worldsync. I currently have baby/each items created with Walmart and need to procced to the Pallet level. I am very green to the enhanced system and was won...

Messaging definition

Good morning, I published several items last week with a couple of issues. I fixed the issues and they have gone through, according to the subscriber. However, my review now states, Please send a change by refresh message. Can someone please explain ...

Need to change an image

I loaded the wrong images for 4 private label products. I was able to replace the first one, but I can't duplicate what I did for the other products. I can add the correct images, I just can't remove the incorrect images that were already there. Tha...

Resolved! three level item hierarchy

nity I have an product that has three levels to the hierarchy - a shipping case, a retail carton with UPCs for selling, and individually wrapped bars, also with UPCs for selling. I set it up as a Case-Each-Pack, but got an error message. I set ...

How do I login to Item Management?

I have a login for Product Introduction but it doesn't work for Item Management and there's no option to sign up...

Resolved! Nutrient Panel CIC

Hello,Trying to correct a CIC error. But not sure how to correct it. It says to send a Change by Refresh message. I had to update another attribute and saved the item. But the error still generates.Status Description: Nutrition Panel 1 Nutrient Calor...

Republishing to US Foods

I am trying to correct the Min Product Lifespan from Production (Days), in an already published & sync'd item, which I did & saved & validated. Now I want to republish, but cannot find what is the difference between Initial Load & New. How do I know ...

attribute alternateClassification/sequenceNumber

please identify the attribute 'attribute alternateClassification/sequenceNumber'. what is it called in the fuse fs_item tab? identify it by column please.

Resolved! By Measure vs By Serving

I'm currently using the Reinhart Playlist. I got this Warning: Please provide 100 unit nutritional information. Use Nutrient Basis Quantity Type (nutrientInformation/nutrientBasisQuantityTypeCode) with a value of BY_MEASURE 1) Does 100 unit nutriti...

publishing to kroger

I tried to publish a new item to Kroger. I got the following error: Your parent and child direct link quantities should match your parent Item Quantity of Next Level Item(s) (totalQuantityOfNextLowerTradeItem) This is a case of 20 identical items. I ...

Image from and external link

Hello, I am trying to import an image using an external link but do not know what values are expected for the Source and Reference File Type fields. Do you have anything that explains how to use the external file fields and what is required? Error /...

Trade Item

Dumb question, but I've been struggling with errors all morning and can't seem to confirm this...Is a trade item a case or an each?

Resolved! Can I clone a case to create an each?

If we have created items in the case format, can we clone those to create the eaches (can), or did we mess up and we'll have to start with the cans and clone those to make the cases? Thank you in advance for your help.

Resolved! Item Management

If I am changing and existing items case UPC (but not the selling unit UPC), does this item need a new retailer item number set up (if working with Walmart)?

Canada ECCnet

We have products manufactured in Canada, are we able to publish directly to Canadian recipients using 1WS? Currently our Canadian division is utilizing ECCnet for their GDSN activities and we are trying to consolidate our processes. Do they have to ...

Ounce vs. FL Ounce Attribute

Hi! I have products where the size is represented on the package as just OZ. I have other products where the package states FL. OZ for the size. For Kroger, I am to mark the attribute as it is represented on the package. In some cases, that may be ...

How to enter dimensions when there is more than one set of dimensions for a GTIN

We have some products that are produced at more than one plant. Different plants use different types of cases, with different dimensions. The dimensions are close, but in some instances, there is a greater than 4% difference in the two dimension sets...

Foodservice - Product Formulation Statement

Hello,How do we upload our signed Product Formulation Statement (PDF document) for our foodservice items?

EUDAMED

Does 1WorldSync publish to EUDAMED ?

Empty Shipper

I have an empty shipper that I need to introduce into Kroger, how will this work?

Is Trade Item an Orderable Unit?

All of a sudden I have several review errors telling me the following - isTradeItemAnOrderableUnit MUST be True/Y for at least one GTIN within the hierarchy. There has always been an orderable unit as True set up for all of these items and I don't u...

Delete an item

Can you please tell me how to delete an item from the system?