McLane Attribute Updates in January 2023

[CommunityJedi22]

In January 2023, as part of the IM 8.33 Release, we added an additional validation to the McLane playlist that recommends image specifications.  These validations are ONLY a Warning and will not interrupt the content flow.  You will see this validation when you publish, republish or modify an item synchronized with McLane should your item not meet the validation parameters. 

Here is the Warning Message:

R02026 WARNING It is recommended to have at least 4 instances of Digital Asset Type Code (externalFileLink/typeOfInformation) with a value of PRODUCT_IMAGE. Please provide image links for the Front, Back, Side, Ingredient Panel, and Nutrient Facts. The ingredient Panel and Nutrient Panel can be in one image.

If you have any questions, please post in the comments below.

[crod]

Good afternoon,

I've got the following CIC message on GTIN 00194283107027 (Case. The item that seems to have an error is the next lowest hierarchy item (Each). From what I'm reading in your post above this message is only a warning so the item should be able to move into publication but that's not happening. Is there something I'm missing? It seems to be the only error message that it is showing up when I try and publish the Case.

I'm not sure how to provide image links to these, also, even after looking for resources on the community platform.

00194283105603

CIC999

Free Form Text to be copied by Data Recipient

WARNING

R02026 WARNING: It is recommended to have at least 4 instances of Digital Asset Type Code (externalFileLink/typeOfInformation) with a value of PRODUCT_IMAGE. Please provide image links for the Front, Back, Side, Ingredient Panel, and Nutrient Facts. Ingredient Panel and Nutrient Panel can be in one image.

[DanV]

Thank you for reaching out to our customer community.  Welcome.

That Review CIC was generated by 1WorldSync and is only a warning:

The item was successfully published to McLane and is in Product Introduction in a Ready to List status:

[hilld31]

i am trying to clean up our CIC review messages.  We have the required images on the Each/Unit GTINs that McLane is requiring but we still have the review messages.  Are they wanting images on the case to get them synchronized with McLane? ex GTIN 00070600000564

[NaTa]

Hi @hilld31 

Welcome to the Syndigo Customer Community! We're glad to have you here.

To help us investigate the issue with your GTIN and publication status to McLane, could you please provide your Global Location Number (GLN)?

Additionally, if you would like to speed up the investigation process, we can open a support ticket on your behalf to have our team look into this directly. Please let us know if you'd like us to proceed with that!

Best regards

[hilld31]

Hello, our GLN is 0041900000400.  Yes, please open a support ticket.

[NaTa]

Hi @hilld31,

Thanks for touching base. To ensure your request gets the attention it needs, I’ve logged a support ticket on your behalf: CXTECH-134304.

We are looking into this now and will keep you posted on our progress. If anything else comes up, just let us know!