After a product is published, keep track of where it is in the approval process.
- From the lefthand navigation panel, click Connections.
- From within the Recipient Connections tab, click on the recipient name you wish to view.
From here you can see the Publication Status of your products.
Not Published: This item has not been published to the recipient.
Published Awaiting Subscription: The item has been published to the recipient, but still needs a subscription from the recipient before content can be delivered. Please reach out to the recipient with the publishing GLN and request a subscription be set to receive publications.
Pending Delivery (Next Delivery Determined by Recipient): The item has been published and is waiting on the delivery feed pick up from the recipient. GDSN Publications are picked up hourly 24/7.
Error: The item published did not make it to the recipient due to an error upon publication. Verify that all required content is on the product and re-try publishing. If the item stays in Error, contact Syndigo Support by visiting https://www.syndigo.com/support/ or call 855-SYNDIGO.
Pending Supplier Action: The item has been published to the recipient. However, the item has been returned by the recipient. Further actions need to be complete on a published product and re-published to the recipient. Review recipient feedback and publication details.
- CIC Review - A request to the data provider to “review” their data because the GDSN recipient has received discrepant data that they cannot synchronize.
- CIC Reject - Data will no longer be synchronized nor will updates be provided at the request of the GDSN recipient.
Pending Recipient Action: The item has been published and is waiting for recipient review and action for acceptance. Item is undergoing a quality check by the recipient before acceptance. Note that not all recipients return a CIC Received or Synchronized status. As a result, Pending Recipient can be a normal and acceptable status.
- CIC Received - Indicates that a data recipient (e.g., a retailer or wholesaler) has successfully received the Catalog Item Notification (CIN) publication submitted by a supplier and it has passed the recipients validations. This status is similar to Synchronized as in the product information is delivered to the recipient.
Synchronized: The item has been published, accepted, and ingested by the recipient. Publication process is complete.
Reviewing and Exporting CIC messaging:
- From the lefthand navigation panel, click Connections.
- From within the Recipient Connections tab, click on the recipient name you wish to view.
- Click on Pending Supplier Action or Linked Active Products Tab.
- Search or filter for the specific products you would like to export.
- Select one or more products up to 100 if you need to select all products click next page and select the next 100 until you have all items selected.
- Click Export.
- Select GDSN Status Report.
- Click Export.
*Note: For more information about the To-Do list you can review the article here.
