Competitive rankings in scorecards can help give your vendors context around how they compare to their peers which can hopefully drive those vendors to improve their content to be better than their direct competitors. Competitive rankings are enabled...
The Scorecard Dashboard report allows you to see how each product scored for each listed condition across all of your scoring templates. This allows you to focus on particular scoring conditions and see how many products fall under each condition acr...
Configuring a vendor score card is done simply through the Syndigo Report Builder. Using the global navigation menu, navigate to Report Center > Report Builder.Click on Create Insights Export. The report builder modal will appear, walking you throug...
Each score card that is generated can be revisited through the Activity Log. Using the global navigation menu, navigate to Activity Log > Insight Reports. There, you'll see all reports that have been generated. You can search for specific scorecard r...
The VendorScor program evaluates various content attributes collected from your website. These evaluations are then calculated to an overall score based on configured weighting in content templates. These templates are configured and loaded for you i...
The Syndigo platform has a Scorecard Summary report that allows you to see the overall scoring activity at the scorecard level as well has the history of scores. To get to this report: Click Report Center in the global navigation.Click Report Builde...
To edit a score card report, in the global navigation, click Report Center > Report Builder. You'll see all reports that have been configured at any given point. Reports that were configured for a single ad hoc run and reports scheduled to repeat. ...
The VendorScor program collects and scores the product content from your website. A product feed from your organization has been integrated into Syndigo’s feed processing systems to help us identify the actual products to evaluate. On a regular sche...
One of the content evaluations done is the counting of words and characters in a particular product attribute on the live site. This article outlines how Syndigo counts these words and characters. There are certain conditions that can cause counts t...
Account admins can customize the Compare with Live thresholds to affect how individual attribute value comparisons are flagged (by match % ranges) in the various reports and dashboards. Accounts can also choose what version of the product content ...
Users can choose to import attribute values that were crawled from a Compare with Live enabled URL. These attribute values can be saved individually or as a group and will add/replace the Recipient Override attribute value for the product in the spec...
Once Compare with Live (CWL) is enabled for a product page URL, a comparison will be generated nightly (for standard CWL crawls). Certain actions like importing values into the product record will also initiate a new CWL comparison. The side-by-si...
For accounts with active Compare with Live service, the feature can be activated for any products with a valid Product Page URL. CWL can be enabled for a single product, or in bulk across multiple product pages at once. For more information on adding...
The following are some commonly asked questions for Compare with Live. If you have any additional questions not covered here please feel free to reach out to Syndigo support. Why am I not seeing any compare with live data in my product records? Fo...
The URL Status Report is a powerful tool designed to provide historical visibility into URL-level performance across your digital shelf analytics. It helps you identify issues, track failures, and take action faster. What the Report Monitors The...
Understanding Content Health Reports Purpose: Content health reports evaluate the quality of your product display pages (PDPs) based on customizable retailer-specific grading rubrics. Function: These reports categorize your PDPs into three priorit...
Users can create Search Term Groups from the Analytics Control Center. Once created, users can reference these groups and monitor search performance for products. Creating / Managing Search Term Groups From within the Dashboards, hover over Conf...
The Authorized Reseller report is used to monitor product performance by resellers. Users can add/manage a list of Authorized Resellers to distinguish between authorized and unauthorized resellers within the report. For each product, users can vie...
The First Mover report is used to determine which websites are moving the price of a live site product first, potentially starting a chain reaction of pricing adjustments to remain competitive across other sites. Top First Movers The Top First M...
The Customer QA report provides a central location to monitor customer questions about your live site products, as well as if, when, and how those questions are answered. These questions and answers are visualized by website/retailer and organized...
The Content Integrity report is unique to the Syndigo platform and provides users with the information needed to understand if a Supplier’s (Brand’s) marketing content in their PIM/source of truth matches what's live on Retailer Sites. Users will ...
The Competitor report allows users to compare the performance of “owned” products against products that have been marked as “competitor” products within Syndigo. From this single report, users can compare Pricing, Promotions, Stock Status, Search R...
The Variant Audit Report gives users insight into the pricing and availability of different variants for a given product. The Products w/Variants graphic compares the total # of products within the account against the # of products with one or more...
The MAP (Minimum Advertised Price) report provides insight into any shift in deviation between a price and the MAP for a product, across retailer sites. The reporting thresholds can be customized to display and categorize MAP violations based on t...
The Promotions report provides insight into the products that are part of an active promotion on a retailer site. The information provided in the report can be used to monitor average savings, promotion type, and duration of a promotion at a produ...
The Ratings report provides insight into the “star” ratings for your products for a given site. The information provided in the report can be used to monitor customer ratings and take action on the products with a lower than acceptable rating. O...
The Pricing report provides insight into any fluctuation or shift in pricing for products, across retailer sites. The reporting thresholds can be customized to display price changes based on the selected parameters. For accounts with active Geo re...
The Out of Stock report gives users a consumer facing view of what items are in inventory within a product list. This can be useful to see if what the shopper sees on the live website is accurate with your records on the back end for specific reta...
The Content Health page gives a score about the quality of your content on a retailer's website. This score acts as a guide to help you continually improve your content so you can create an optimal experience for your clients as well as be a great...
The Share of Digital Shelf Report allows users to monitor what products are displaying on a specific retailer’s category/shelf page. For example, if a brand sells baby products, the user might want to keep track of the top listed items in the foll...
