09-02-2026 07:39 AM
09-02-2026 09:29 AM
@TBWP, good morning!
I have dealt with similar issues while publishing to the new Kroger API. It looks like it might have to do with some descriptions being repeated in the bullet points (kosher, baked, etc.).
Here's an article that explains the marketing message in detail:
Good luck!
09-02-2026 09:35 AM
Hello @TBWP and welcome to the customer community. Thanks for reaching out
The marketing message needs to meet Kroger's requirements which you can see on page 7 of this document https://community.syndigo.com/t5/Kroger-API/Kroger-Product-Detail-Page-Guidelines/ta-p/18750.
It has to be between 300 to 400 characters and if the item was rejected it needs to be republished Republishing in Item Management after you make the correction.
Thank you and have a great day.