I keep receiving the message below and both the case level and each level has all of the allergens listed with the exception of Dairy. I only see Milk and its derivatives. I do not see a Dairy option. Where should I be looking? As always, thanks ...
Good morning team! I have been asked to update all the published items for Sysco by changing "Calories" to "Kilocalories." After updating all these items, will I need to republish them or will the updates automatically reach them? Thanks in advance!
Good afternoon, Can you please confirm if nutritionals ONLY need to be added at the unit level? Or do they need to be added at every hierarchy? And, is this the case across the board with all subscribers? Thank you! A_Flower
Hello, I am trying to import items but the response i am receiving is ErrorsSLTL0017 : The file could not be processed because the file is empty
When you press the resend button, does it correct recipient requests?
Good afternoon team! I just noticed that there was a webinar for the FUSE sheet today, but was unable to register on time. Are there any videos available to learn how to use this tool? I already printed information but was looking forward to watchin...
Hello! Is there any field/report in IM where I could consult the timestamp for when a material record/GTIN has been replicated/created in 1WS for the first time?? Thanks.
Is there a way to change the item number without deleting the whole item? Two of our product have item #s that are switched and I'd like to fix it without removing anything.
Hi, I published an item and the customer is requesting the I update the Item ID I set up for the pack on the item. I withdrew the publication and was trying to update the item ID (Pack UPC) to what the customer requested but it greyed out and doesn't...
HiCould you please help me with this info about Syndigo? We have some queries regarding this from Performance food group (PFG) as they have similar information about items published on 1WS and Syndigo. I am just not sure about the process of publishi...
Hello- we have 2 items that were published to McLane and CoreMark. McLane has accepted them and we are currently processing their orders, but CoreMark has reached out saying that we need to change the retail UPC, and orderable and case and warehouse ...
I have received the following and can't find where it is in the attributes. This is on an eaches item and the closest I can come to the is brand owner additional trade item ID type. I can't seem to find Additional Trade Item Classification Code. I...
Hello there, I've been getting this error message while trying to publish to Kroger. Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration. As seen in the screenshots attached, my case orde...
Is there a document detailing all input options for each field in FUSE imports? Something similar to the attached, which is old and seems to be missing fields I see in my FUSE exports. For example, I see the field 'alternateItemIdentification/agency'...
I have entered several items that had GTIN numbers that are duplicates of other products we sell. I have reentered the items with the correct GTINs, but I cannot find a way to delete or discontinue the incorrectly identified items. I simply need to d...
In Item Management in the two fields below, sometimes they say GTIN_14 and sometimes GTIN_12. Which is correct or does it matter as long as the GTIN for Point of Sale is correct for the GTIN Point of Sale Type Code? GTIN for Point of Sale Type C...
I have an item e.g. 1x20 Lbs Rice. It is sold by the case (sack) with no retail option. Should I create a Case and each for this item with identical attributes or should it be only Case or Each. When I do only one, it appears as a broken or incomp...
Hi Everyone I have to rename almost all of my images because I did not name the files using GS1 standards. I didn't know better years ago and now it is starting to be an issue for some recipients. Can I use the FUSE to do this and are there instructi...
Hi! I just finished updating an item (display count changed) and since I had to withdraw it I'm trying to validate the info in the hierarchy but I keep receiving error messages for each level even though they were already fixed. Just as info, a case...
Hi- I submitted 2 items for CoreMark and McLane and were already approved for production. Unfortunately, we just got confirmation that the dimensions and pallet patterns for both items have changed. One item has also changed its display and carton co...
Hello, I am needing to get an item published to Kroger by tomorrow (1/16/25) and am receiving a handful of errors that I cannot figure out how to clear. Please advise. See attached errors. Thanks!
Good morning team! I am trying to publish an item to Wakefern and I'm getting a number of error messages, including the one on the attached screen shot. This item is a Balsamic Reduction and it's asking for a Grape Variety Code. Thanks in advance!
I have a master case with 60 sellable each's, like items with the same UPC and cost, will not be replenish able.it was requested that the outer carton and inners all use the same UPC.At first I was told to set it up as a shipper - but a shipper is no...
Good morning, I have several new synchronization errors and I'm not sure how to fix them. I usually have 0 sync errors and would love to get these cleaned up. I'm attaching a screen shot of the errors. They are for several different recipients, but ...
In Pre-Prod under GLN 0058300000015 GTIN 00065633422889 is showing a registration status of In process. In the past these have to be fixed by the 1WS technical team. Can they please fix this item? And do we know what causes this?
Good afternoon team! I keep seeing an error message regarding the Hierarchy Information for Gtin 10071072011307. Please, see screen shots attached. Am I missing something? Thanks in advance!
Good afternoon team! I just published a Display (Gtin 00071072003091), which was rejected by Wakefern after publication (please, see screen shot below). Our broker is waiting for synchronization of this item, but I don't even see what needs to be upd...
I am trying to publish an item to a distributor. Where do I add the ingredient statement of nutritional information?
I've had two different clients make multiple updates to different items and republish the hierarchies to our GLN. I can see the changes when I look up the items in 1WS, but the changes are not making it to DSD for me to reclone. Please help?
