- ErrorCode:null; Error:The item is not currently active in the Kroger systems and hence cannot be submitted in this manner. We submitted the item as new originally since it is new is there something else we need to be doing? Thank you We did send...
Hello, I have been trying to publish for several GTINs. I have fixed errors needed but still haven't received IMF#s. Can you please check the status and let me know what I am doing wrong or if anything needs to be fixed? 00197715818355 001977158183...
I have items linked to hierarchy, but I need to link an item to another parent item. Can you link an item to multiple hierarchy's?
What playlist is this attribute on? I need to find it to finish out attribute requests from Sysco on their portal that pulls from GDSN. I found the others, I think....but this one attribute isn't coming up no matter how I word it in the search bar. ...
We have a customer who has requested our GDSN data that only buys one product from us, and it is a custom product just for them. We have quite a few other products set up that they would be unlikely to be in the market to purchase. If there is a way ...
I submitted a fuse sheet to add / register 4 items (just FS_Item tab was filled out to load) yesterday and it is stuck. Shortly after submitting it, I submitted another fuse sheet to add / register another item and it processed. I resubmitted the in...
Since we had data migrated from Kroger's VIP system, I am noticing data in the fields for both non-GTIN and GTIN related ti & hi. Example below. All of our GTIN related hierarchy only goes to case level, so for Item Management we would only post dat...
Good afternoon, I'm having issues with the below. I'm not sure why it's saying my next lower level items is currently (0). I read the post explaining this, but I'm still having a hard time figuring this out. Can someone please help me? Thank you! Bel...
Hello. We have items setup in IM with pallet levels. But our customer is saying its required to put pallet info in the non GTIN pallet attribute on the case level in addition to the GTIN attribute on the pallet level. I dont understand why we would n...
Good morning team! I have to discontinue Gtin 00071072011393 from 1WS since this Display has been made inactive in our system. However, the EACHES linked to this particular Display are still active and currently linked to active CASES. Can I delete p...
Good morning, I published an item to McLane this past Friday and the system was taking forever to even acknowledge the publication. Now, I'm trying to top the item off in McLane's Product Introduction and every time I click on something it kicks back...
Is there a minimum character length for the product description? I had thought it had to be at least 40 characters. Please advise. Thanks.
Hi,I am wondering if anyone is having trouble getting data published to Walmart. When the publication is received in Supplier One, it only shows the GTIN, and the rest of the information is missing. I have verified with 1Worldsync, which confirms the...
Good morning! I'm receiving the following error: Additional description: '1' is not in choice list - '1' is not in choice list. I'm not sure how to fix it because I do not see 1 in the addition description. Thanks for your help.
Good morning team! I recently withdrew publications from a number of items since I had to unlink eaches from inactive items attached to both the correct Gtins and inactive ones. Please, see attached screen shot of one of them showing how they were or...
Hi- Is there any training on this? I was reviewing our subscriptions and we have 134, but when I go into "manage subscriptions" I only see 2 (tried pulling by GLN too). I also pulled the subscription schedule and saw 92. I am also trying to figure...
Hello, So if I have published to multiple recipients but need to unlink the hierarchy. Do I have to withdraw/delete all of them? Do I need to go into product introduction and do anything, even if they have been submitted to Kroger, Albertson. Thank ...
Hi. Anyone know how to get validation errors to clear for External Digital Assets when you have none? Okay, I did at one point but I removed them. However, the system still thinks there's a value for the Digital Asset Type Code (there's not) and is i...
Good afternoon team! I updated a couple of attributes for Gtin 10071072021740 and now, since the Kroger Playlist was present, I am receiving the error messages attached, which I am not familiar with while working in VIP. Thanks in advance!
My upload was not processed due to Error "SLTL0005 : Dependant attribute (tradeItemFeatureBenefit/featureBenefit) is not present". I appreciate the help and let me know how to fix the error ....thanks! Attached is the fuse uploaded template.
Hello, I am publishing at item that already existed. I just needed to update images and send them back to Kroger with some corrections. I am getting the following error. I emailed [email protected] and they directed me to [email protected], bu...
I have followed the instructions on publishing Kroger items to their API. 1WorldSync migrated our item information from VIP and I have added the required attributes. I have not been successful in sending the publication to either the Certification ...
I cloned an item that I shouldn't have, and it has been linked, but it really isn't. I need to delete this or break the link somehow. It is not published; it is still in the Non-Published tab. How do I change this? Delete it, if so, how do I delete...
We have published three items and have received a message. No action needed at this time- now that your item has successfully passed QA we will automatically publish to Kroger GLN 0838016000116-Certified items for Kroger API for IMF. This will ens...
Hi all, This community has been helpful so far. Thanks! I published 1 of 42 items to a recipient as a test and they can't see the published item for some reason. It says published and I don't see any errors. Any ideas? Thanks! Matt
I need IMFs for new items, how do I publish to Kroger if I don't have an image yet?
Good morning team! I am trying to clean up Error Messages and I was wondering what is the best way to deal with "Rejected Items" messages. Wakefern doesn't state why they were rejected and Walmart just states that a matching item was not found in the...
I cannot remember how to remove an new product entry (case) in 1worldsync. I need help ... thank you
Good Morning, I'm currently working with GS1 Canada. I am extremely confused on where I need to go to update information for them. I know 1WS can publish to GS1 Canada but they are saying I need to update through Prosync and summit a request for ima...
I have recently taken over the management of items on 1WS, and when i do a filter with "discontinued items", a lot of items come up that are not actually discontinued, and i cannot figure out how to get them taken off the discontinued filter. there...
