Resolved! Not getting an option to upload images
Hello I am not able to upload the images infact i am not getting an option to upload images for the producst For example GTIN 00059586601095
Forum Posts
Kroger API - Migrating Kroger VIP data
Hi,Where is the form to complete to initiate migration from Kroger VIP to Item Management Kroger API? Also, are you automatically migrating Kroger VIP data even if the form was not completed? Kroger VIP is sunsetting at the end of January - what happ...
Kroger API error
When trying to publish GTIN 0018300651556 to Kroger, I get the following error: 3082 : To publish to the Kroger API, apply the “Kroger” playlist to every level of your hierarchy. Once applied, ensure attribution adheres to the Kroger Style via (https...
Resolved! Publishing 1WS Portfolio
Hello, We currently have two recipients that now have a different GLN. How do we publish our portfolio to them? Thank you for all your help!
CIC Message needs Resolution to receive IMF
SpoilerHello,I went in to check whether an IMF # had been assigned and came across the message below. Could you please help clarify what this means?I confirmed the item is not in VIP, and although it successfully passed QA Review, an IMF # has not ye...
Resolved! Linking an Item
Hello, I like to think I have tried everything to link my case to each. It keeps coming up with this error This link cannot be created as one or more of the items have already been published. 10071007002615/00071007002618 I have deleted all pub...
Resolved! Republishing Item After Unpublishing
Good morning! I recently had to unpublish 2 items (1 Display and 1 Case) from different customers in order to unlink them and link another case to the Display. What is the best way to republish these items to the customers? Most of the original publ...
Kroger Potential Published Item Level
Hello, please help and advise if the Potential Published Item Level should be "true or false". I choose "true" but a warning message is coming up indicating: Manufacturer Suggested Retail Price, Manufacturer Suggested Retail Price Basis and Manufactu...
Resolved! Image in 1WS - Publication Impact: Error / Warning
Hello, How can I fix this "error/warning" indicated in the screenshot? Can I still publish into Kroger with no issues. Please let me know. Thanks for your help!
CIC Error message
I am receiving "Free Form Text to be populated by the Data Recipient" CIC message and it asks that I send a change by refresh message - this field is required. I am not sure where to look for this information. Any suggestions? Thanks as always!
Updating size in Item Management
When updating an item's size in IM, do I only need to Save and Validate or do I also need to Republish? If I need to republish, do I do this on the Item page or in another area?
Resolved! Error Message After Trying to Clone Item
Good afternoon team! I am trying to clone an item and it is giving me an error message I have not seen before. Please, see attached screen shot. I successfully cloned the EACH. Thanks!
When using the kroger playlist to edit items (case) there showing "scheme and code"
HI Sir/madam,I'm facing a issues that when using the kroger playlist to edit items (case) there showing "scheme and code"Anyone can tell me what's that code for costumes products?? And also, i'm facing the publication issue by using below GLN#:Publis...
publications to McLane
From GLN 0016000110007 GTIN 10016000239415 the publication is not going across to McLane in PI. Please advise.
Resolved! No CIC Status for new item publication
Hello! I published GTIN 10840243154637 to Save-On-Foods Limited Partnership as new item, but the CIC status is blank.The publication was successfully submitted yesterday but it was not showing up on recipient's portal, and the item was published as n...
HELP!!
Can we please hire someone to setup our shippers for us in 1Worldsync?
Resolved! Automatic Syndigo Account?
Good morning! I received an email stating that Syndigo had made an account in my name with a few steps to follow. Please, see screen shot attached. Whenever the merger happened, it was mentioned that we could stay working in 1WS. Has this changed? Th...
Synchronization errors
I have a synchronization errors (GTIN# 20743767001005), but I am not seeing those attributes to fix errors even after activating all of them.
Resolved! Publishing to DoorDash
Good morning, I've been publishing a few items to DoorDash, but now I'm second guessing myself. Since they are a personal shopping service, should I be publishing at the unit level (since that's what they are picking up) or doesn't it matter? I publi...
Resolved! Message in Sync Report
I have a number of items with the following message. 1. 2802 WARNING: On the highest hierarchy level both Number of Layers per non-GTIN Pallet/Non GTIN Pallet Hi (nonGTINPalletHi) and Number of Units per Layer in a non-GTIN Pallet/Non GTIN Pallet T...
Resolved! AHOLD review status
Good morning, I'm receiving a review from AHOLD to populate the Distribution Method Code, but it's already populated. Can you please tell me what I'm missing? I've attached a screen shot. Thanks in advance! A_Flower
Product Images through Syndigo
Where do I find the images syndigo took for us? I am being told they are on the 1W platform but cannot find anywhere.
Trying to Link Each and Case Together
This is saying it is already published but it is sitting in the UNPUBLISHED Area. How do I tie them together?
Catalogue Price Field?
Simple question: what is the Catalogue Price field? I've never populated it before, and it was populated following a data migration from the Kroger VIP. However, despite having the Kroger playlist applied to my item in question (00046015171892), I ca...
Resolved! Are UPCs/Barcodes required on variable weight items
We have several variable weighted items (catchweight) and wanted to know if the UPC# and/or barcodes need to be printed on the individual package. They are sold in delis and so any quantities are weighted before selling. They are also sold to foods...
Resolved! Kroger API Attributes - Scheme & Kroger Family Tree Class
Good morning, Background - experienced IM user, never used PI/VIP, trying to get a grasp on Kroger API. Recently attended both the basic and advanced seminars. I'm trying to understand two specific fields outlined below. Previously when adding Scheme...
Error Message
Received the following message; how to correct?itemExtensibleAttr_netContent ???itemExtensibleAttr_netContent???Thanks in advance
Cannot save content
I am additng a new item but I can no longer save the information and cannot see what the errors are to fix them. I am getting error message "Failed to validate an item, Please contact administrator" Please advise.
Did i do what they asked for?
Hello 1WS Friends, Kroger has sent a note saying this: Below is a screenshot of your IMF, this is how I see it on my end. The item description states it’s a pallet, but the “PID Contains” section is missing. Please see example below, you will need t...
2802 Warning Message
I am receiving the below error. 2802 WARNING: On the highest hierarchy level both Number of Layers per non-GTIN Pallet/Non GTIN Pallet Hi (nonGTINPalletHi) and Number of Units per Layer in a non-GTIN Pallet/Non GTIN Pallet Ti (nonGTINPalletTi) must b...
