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FUSE - linking | hierachy

Hello, Can you share how ea are linked to the case? Do I need to specify this in the FUSE sheet tab 'FS-link' or is the linking systematically done when uploading ea and case fuse sheets? Thanks for your insights.

Resolved! Volume

I am stuck in a vortex in my head and I need help getting out. Someone here who is not in data sync questioned my volume calculations. They said because it is a can you have to do the whole formula with PI and such. But when I started this I had...

Allergen Type Code

Why is Allergen Type Code information needed as required field? I am trying to add a non-food item and none of the allergens apply. Is there a N/A or None option? Thanks!

Why do I get error message when I try to upload digital asset photo?

I get an error message but does not tell me why I cannot upload digital asset photo?

Resolved! Net weight parent child issues

Please review my GTIN 20747599731550 i have been trying to get the calculations to work for 3 days now on this heirarchy and every math I have completed is showing it should be valid but its not allowing publication die the a net weight issues

Ingredient statement when cloning item?

Hello,I'm not used to 1world sync. Upon cutomer request, I created a new item by cloning an existing one. I succeded to update all the data & to publish it. But i don't see any section with the ingredient statement. Is it normal? Thanks

Base unit indicator error

Hi - I've been trying to set up a couple shipper display items and run into the following error when setting up the hierarchy: Base Unit Indicator (isBaseUnit) should only be true for the lowest level Item in the hierarchy. If ChildTradeItem/gtin i...

Resolved! Change GLN

We have always had two GLN's in our company but recently decided to only have one. So far I have published to all customers using the old GLN with the new GLN and contacted them. We are planning to delete publications from the old GLN next week. I...

Resolved! Failed - Sending to Subscriber Issue

Hello! We were able to log-in after the outage yesterday, and are working on sending items to Walmart. Everything we've uploaded today has been stuck on either PENDING SYNCHRONIZATION or FAILED - SENDING TO SUBSCRIBER. Is there an issue with item syn...

Resolved! Another Pending GTIN

I have ANOTHER pending GTIN. I have a feeling it was because I have a Topco playlist on there and there is warnings about images and such...which this is a new product so I don't have images. Your playlists are becoming more of a problem than a sol...

Item Clean up/ Previously entered incorrectly.. How to fix?

I have an Item that was set up incorrectly as a case with eaches when the case is actually the sellable unit. Since the item has already been published how can I change it to the correct set up?

Unable to log into IM

I am unable to log into IM. What is the ETA to have this fixed? Thank you!

delays today?

Trying to et something into Kroger by EOD but the file won't complete the processing... is there a back up.. i just have ONE item

Resolved! item not coming in on search

i did a simple search for this item and nothing came back so I did an item history and it is there.. why won't it show in a simple search? see screenshot for details on item history

Resolved! Pending GTIN

I have two GTINs stuck again...IN PROGRESS. I need them to go through super bad. How does one make that happen. 10078742036530 20078742036551

attribute GTIN requires a valid 14 digit GTIN.

does anyone know what the issue is? I keep getting this error and i'm double checking the gtin is matching what is in our systemattribute GTIN requires a valid 14 digit GTIN.

Slow Processing 03/14/2022

Is there any backlog that would slow processing of a FUSE spreadsheet? I submitted one an hour ago with and it has not come back as processed yet.

IM Fuse and 360 Walmart mapping

Bringing this topic back since i have more details to share. I have attached a fuse file for an item and also the CSV that Walmart 360 sends on the same item once it is published to walmart. ( I will have to post the 360 file separately) Too many ...

GTIN creation

I have an item that is sold in a case of 20, we are going to create a new item with the exact same item in the case, but with a qty of 8. What is the best practice for creating the new GTIN?

Resolved! Input the wrong UPC

I have just noticed that I have input the wrong UPC code for my case, how can I fix this/or can I fix this? I already have it in the Ablertsons system.

Resolved! 654: netContent AV is invalid

Hi, Can someone tell me what this Error means? Thank you!

PI Pre-Prod

I see a link to Pre-Prod PI from Item Management and from the general login screen but i cannot access it. There is no access checkbox in UMA. Does anyone have any insights on how to get access and with access, which customers are on the PI Pre-pro...

Resolved! 654: platformTypeCode X2 is invalid

Hi , does anyone know how to solve this Sync Exception report error? 654: platformTypeCode X2 is invalid Thanks

Barcode Symbology

My item validates but I am getting an error when I publish - Barcode type for this GTIN does not have a matching Barcode Symbology. How do I correct this? I don't see a field for Barcode Symbolgy.

Publishing Error

I am trying to publish an each and a case to Lowe's but I am getting an error - Ordering Unit Indicator (isOrderableUnit) must be true for at least one GTIN within a hierarchical configuration. Lowe's will order by the case. The each (008191750000...

error message 1009

I have an error indicating that the Information provider Target market combination not present to modify Global Data and Target Market attributes This is for our GLN 0747599000010 and I am trying to help them come to speed using IM, I have never reci...

Resolved! Item Management missing options

my tool bar which usually shows options of export, publish etc is currently only showing a link to sales SLick?

Resolved! Export Report

Just wanted to check to see if there is some type of backlog with item exports. Status shows as processing, but I have not received any of my export reports back.

Resolved! Kroger VIP error

I have published an item to kroger and keep getting this error in PI, but when I go in to edit the item all of these are left blank. I also tried to go into IM to correct but cannot find anything to correct. KR5447 Manufacturer Suggested Retail Pric...

What is order sizing factor?

Can someone explain Order Sizing Factor? This explanation isn't making sense to me. A trade item specification other than gross, net weight,or cubic feet for a line trade item or a transaction, used for order sizing and pricing purposes.