Good morning, I have a couple of subscribers in IM with requests of items that are either discontinued or not our items at all. Is there a way to delete these requests? For example: UNFI has 180 items requested with 53 not created. When I click on th...
I received an error on my CSV report but have no idea where to find this specific attribute to address SLTL6212 : For item 20747599423776, attribute hi requires a numeric value.Â
Is there a valid value table for the FUSE attribute recipient Catagory / Destination? I know i can go into IM and select from a drop down, but what I am looking for is the language convention to understand how to populate this in FUSE For example ...
Hi , does anyone know how I'd go about doing this? specifically Sysco? Thanks
Can I update multiple products at once? Specifically have 500 items in my catalog I want to discontinue. Is there a bulk update tool?
When i tried to play educational videos, error came access denied in solution center.
Where do I find the Online User Guide?
Good morning, My images are showing up in IM with 118x118 dpi file resolution description when they are 300x300 dpi. The File Resolution Description box is greyed out, unlike the other attributes. This is for item 00030800300086. I've attached a scre...
I am getting the following error on the attched fuse file and I cannot see where the issue is as i have data in the indicated attribute field ERROR: SLTL6209 : For item 00747599700910, attribute tradeItemFeatureBenefit/featureBenefit requires a val...
Hello - Trying to publish 5 initial load items to Merchants Foodservice GLN1100001016556. A sync status report indicates that publications are not recognized by Merchants Foodservice. The Pub-Sub mismatch is clear. A publications report is attached. ...
I am having difficulties deleting images from asset manager. I won't allow me to delete. Anyone else having issues?
are there any implications of changing the country of origin from US to Austria as teh items are made, packaged and shipped from Austria, but we repalletize them to distribute. SHould the country of origin reflect that.. OR are there any implication...
Hello,We've been receiving the CIC error below and cannot find the section or attribute we need to complete. When we search the Item Attributes Set we can't find what section needed to be completed. Can you please help?Preparation Serving Information...
Good morning - I am receiving the below warning. I attribute is in 1WS and I have even tried to re-publish to Kroger. Any suggestions? 2798 WARNIN Number of Items/Pallet (numberOfItemsPerPallet) must be provided.
We currently only publish a small number of items for 2 customers (Kroger & McLane) which both have their own Item Management subscriptions required. Today I need to publish to a new customer (Performance Food Group) and it's the first this has come...
Good morning, I'm getting a review from PFG and I'm not sure what needs done. It is referring to the inner pack. I asked them what this meant, and below is their reply: "Based off the description, I would say the inner pack is 10.4oz (or the pop coun...
I am receiving the following message on several products. These are not blank values so I please advise why I am seeing the message. Status Detail : 000 10637876007160:CIC999:Nutrition Panel Nutrient Vitamin C method unknown (VITC-) or Vitamin C (VI...
Our export reports are not received after 45 min. (FUSE). Are there any issue?
What does "same image cannot be assigned to multiple image attributes" error mean? I'm also getting the error - "Planogram Straight on Front Shot Image - same image cannot be assigned to multiple image attributes". I only have one image attached to...
I am getting a synchronization error regarding the weight. I have corrected the error but the message still appears. This is the error message- 10076539042108: 326: Gross Weight (grossWeight) of the parent Item must be >96% of the sum of the child It...
I am facing this error. I have searched in 1WS and all UOM is in Inches for all levels of Hierarchy.Below is the Error Message :-10076539042009: 1027: If width is not empty then unitOfMeasureCode must be from same measuring system across whole hierar...
I published an item and two recipients sent back to update the same information and to Please send back a Change by Refresh Message. I've searched for a video in the Education and Training customer community section of 1WS and can't find one on this ...
Are there any ramifications of changing an NFP to an SFP? When the FDA says we can use either. We have the product currently published and one of ours Vendors wants us to change from an NFP to an SFP?
I need to publish the entire product catalog for my company - 1094 products - to a trading partner GLN. What's the most efficient way to do this? We used to be able to go in do this from IM but that appears to not be an option anymore as when I selec...
I noticed when I went into my publications for FS Enablers today that the GLN# for them (1100001017829) has two different names attached to it. Some of my items show "FS Enablers" and some show "1FS-One Food Service". Which one is it? Is this the ...
If you utilize an AS2 connection with 1WorldSync, please be sure you update the certs on these prescribed dates and times. Click the link below for more details. https://community.1worldsync.com/t5/M2M-AS2-Cert-Updates/tkb-p/M2MAS2CertUpdates
I always forget which I should select. Is there a different end result for each or does one have more capabilities to affect the data than the other?
I had a Kroger IMF approved that contained the incorrect net wt. size - I have checked prod/item management and everything seems to be listed correctly - where does the IMF sizing pull from?
What does this message mean? Is this a subscriber-dependent error message or an IM error message? CIC999:GTIN exists in Hierarchy which must be approved before another is sent:ACTION_NEEDED: Error Message
